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Professional English Translation of the Privacy Policy
Privacy Policy
This Privacy Policy explains how we will treat any personal data, including but not limited to payment information, and other data that we collect from you or from other sources or that you provide to us (referred to as "data") in order for you to access and use the website https://tuwayq.com/ and/or the Tuwayq.com mobile application (collectively referred to as the "Site"), and the services and applications (collectively referred to as the "Services"). We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding the data. By using our Services, you agree to the treatment of data in accordance with this Privacy Policy.
References to "we", "us", or "our" in this Privacy Policy refer to Al Arabiya International Information Technology Company, and references to "you" or "the user" refer to you as an individual or legal entity, as appropriate.
What data may we collect from you?
We may collect and process the following data:
How will we use your data?
We may use the data in the following cases:
To whom may we disclose the data?
Our customers' data is a very important part of our business. Therefore, we only share data as described below and only with companies that follow practices that have benefits and protections that are at least equal to those described in this Privacy Policy:
We may allow third parties to use the data, for example: we may provide the data to advertisers to help them reach their target audience so that we can comply with our obligations to advertisers (i.e., by displaying their ads to the target audience).
In addition, to participate in some of our contests and promotions, you may be asked to provide additional data. For example, if you win a contest, you may be asked to provide more personal data to confirm your eligibility and deliver the prize to you. This data is collected by us or by participating sponsors or promotion vendors. Please review the privacy policies of such third parties to understand how they use any data they collect.
Business transfers. In the event that our company or all of our assets are acquired, customer data will be one of the assets transferred to the new owner.
Protecting our Site and other sites. We disclose customer accounts and other personal data when we believe such disclosure is appropriate to comply with the law and law enforcement investigations, to protect the rights or property or safety of our users or others. This includes exchanging data with other companies and organizations for various reasons, including fraud prevention and credit risk mitigation.
Please note that our Site may contain links to and from websites of our network companies, advertisers, and affiliates. If you click on a link from any of these sites, please be aware that these sites have their own privacy policies and that we are not responsible for such policies. Please check the policies of those sites before submitting any personal data or other information to them.
How we store your data.
The data we collect from you may be transferred or stored in a location outside of Saudi Arabia. It may also be processed by staff working outside of Saudi Arabia. However, this staff - in addition to other tasks - is involved in fulfilling your request, processing payment details, and providing support services.
We will store the data for as long as is necessary in accordance with this Privacy Policy or as required by law. The data may be transferred, stored, processed, and used by our affiliates or third-party service providers. Your payment data may also be transferred and stored by our affiliates for payment processing and technical support.
What security standards do we apply?
We take the necessary technical, commercial, and administrative steps to ensure that the data is treated securely and in accordance with this Privacy Policy, in order to protect the data from unauthorized access, alteration, disclosure, or destruction. We may use, for example, encrypted electronic technology to protect data while it is being transmitted to our Site, as well as an external firewall and firewall technology on the host computer of our Site to prevent malicious network attacks. Only employees, service providers, and agents who need to know the data will be allowed access to it in order to carry out their work.
It is important for you to make sure that your password and the device you use to access our Site are protected to prevent unauthorized access by others. You are solely responsible for keeping your password confidential, for example, by making sure you log out after using a shared device.
Unfortunately, sending data over the Internet is not completely secure. However, we will do our best to protect the data, but we do not guarantee the protection of data sent to our Site, and you are solely responsible for the risks of sending any data.
How can you access and modify your data?
You can access a wide range of data about your account and your transactions with the Site for the purpose of viewing the data and updating it in some cases.
Examples of data that you can easily access on the Site:
You can opt out of receiving our marketing emails in the future at any time by adjusting your customer messaging preferences through the unsubscribe link in email messages. To shop through the mobile application, you will need to adjust the notification settings in the general section of your mobile phone.
In addition, our system will place cookies when you log in to the Site. This is to ensure a smooth and enjoyable user experience across the Site. You can disable cookies by changing your browser settings. However, if you disable cookies, it will affect how our Site works and you may not be able to access or use some or all of the features on the Site. For example, performance cookies collect information about how you use the Site, such as the pages you visit most often. This allows us to provide you with targeted and relevant options that enhance your browsing and use of the Site.
We may retain a copy of the data for compliance purposes, especially when you update your information, as we retain a copy of the previous data for our records.
What if we change our Privacy Policy?
Our business is constantly changing, so our Privacy Policy may be affected and may need to be changed accordingly. We will publish the current version of this Privacy Policy on the Site and it will remain in effect from the date of publication on the Site or from such date as we may specify as the effective date.
We may periodically send email reminders of our notices and terms, but you should check our Site regularly for the latest changes.
You should check the Privacy Policy regularly. Your continued use of the Site after any changes constitutes your acceptance of this Privacy Policy as amended.
How can you contact us?
If you have any questions about your data on the Site, please contact us and provide us with a detailed description of your questions and we will respond and address them
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