Shipping & returns

Shipping Policy

  • Shipping option and delivery costs: We offer the following shipping options - you will be asked to select a shipping method at 
    checkout. 14 SAR
  •  
  • Order Processing time: All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all 
    orders placed after will be dispatched the next day. All orders placed during the weekend or on 
    a public holiday will be sent from our warehouse on Monday or on the next business day.
  • Delivery Address & P.O Boxes: Please note that we are unable to modify the delivery address once you have placed your order. 
    We are sorry but we do not ship to P.O. boxes.
  • Tracking your order: Once your order has been dispatched, we will send you a confirmation email with tracking 
    information. You will be able to track your package directly on the carrier’s website
  • Returns, Refunds, and Exchanges: We want you to be completely happy with your purchase - please read our return & refund 
    policy for detailed information about our processes. 

 

Return Policy:

  • The customer bears the cost of return shipping.

  • The product must be unused and in its original condition, with all tags attached.

  • The refund will be issued to the original payment method after the returned product is received, inspected, and approved by us.

  • Customers may submit a return request within a period not exceeding five (5) days from the date of delivery.

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Support 24/7

Our team is available to answer your questions and provide assistance as soon as YOU need it

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5 Days Return

Customers are able to return their products till 5 days after delivered.

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Fast Shipping

With the best shipping providers, we ensure you will get your order as soon as possible.

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Secure Payment

Shop with confidence using the secure payment system HyperPay